Cancellation Policy

Company Name: JM Skins (“Company”, “We”, “Us”, or “Our”)

We understand that sometimes you may need to cancel your order. This policy explains the terms under which order cancellations are accepted.

1. Order Cancellation by Customer

1.1 Orders can be cancelled only before they are dispatched.
1.2 To request a cancellation, customers must contact us immediately at:
[email protected] | 81999 19918
1.3 If the order has already been shipped, it cannot be cancelled. In such cases, customers may refer to our Refund & Return Policy.

2. Order Cancellation by Company

2.1 We reserve the right to cancel any order under the following circumstances:

  • Product out of stock or discontinued.

  • Pricing or listing errors.

  • Payment issues or suspected fraudulent activity.
    2.2 In such cases, customers will be notified, and a full refund will be issued (if payment was already made).

3. Refunds for Cancelled Orders

3.1 If a cancellation request is approved, the refund will be processed within [X business days, e.g., 7–10 days] to the original mode of payment.
3.2 For prepaid orders, refunds will be credited back to the same payment method used.

4. Non-Cancellable Items

4.1 Certain products, such as customized or special-order electronic devices, may not be eligible for cancellation once the order is placed.

5. Contact Us

For any questions or cancellation requests, please reach us at:

[Company Name]
Email: [email protected]
Phone: 81999 19918